Write a Review. I worked for this company for close to a decade. Setting up a free account with Top Class Actions will allow you to receive instant updates on ANY article that you Follow on our website. Get Your Closet Anized So Ng For A Trip Is Breeze Wcnc. Here is the last email from the manager: Closets By Design has an overall rating of 3.0 out of 5, based on over 275 reviews left anonymously by employees. For a completely customised built in wardrobe or walk in wardrobe for your Perth home, please call us on 1300 366 222 or . No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. About. Installers advised additional pieces are added for gaps when the systems don't fit. Defendants offers misrepresent the existence of a discount, the particular worth of Closets By Design products, the perceived value of those products, and the products resale or market value., The lawsuit looks to cover anyone who purchased a Closets by Design product subject to a 40% off or $200 off discount within the applicable statutes of limitations period preceding the filing of this action.. They are cold from being in the truck, ! I tried to work with the company I am pretty easy going. This company HAS TO BE STOPPED. I want all of my cabinets installed on July 19 , like promised. But I am getting no replies. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. But the reality is you are luck to cover your gas and car usage costs. To make a long story short, two months following my order, they called me to confirm that the installers would be at my place between 9:00 am and 1:00 pm. Cons. Custom Closets By Design Palos Il Patch. drug injury lawsuits and product liability lawsuits. Closets by Design advertisements and pricing structures fully comply with the law. Plz call my cell: [protected] for more info & for a no cost claim. PCR works with companies to arrive at their desired results. 40% of employees would recommend working at Closets By Design to a friend and 36% have a positive outlook for the business. I worked for this company out of the Manassas, VA, office and have nothing but good things to say about them!!! The first time they came out, all they could install were the hanging rods. Initial Investment . THE 40% PLUS ANOTHER 15% ONGOING COUPON IS TOTALLY RIDICULOUS. BUYER BEWARE! We offer FREE in home consultations with one of our experienced designers who will customize designs to fit your organizational needs. Full dressing rooms. June 25, 2016. WHO ARE THE KIDDING WITH THEIR PRICING. On installment day the installer goes over the measurements with me and low and behold, that crazy designer had designed 20 inches of the closet to be directly behind the radiator! A FRP includes any audio, video or visual representation that states or suggests a specific level or range of actual or potential sales, income, Closets . I still have not got anything. At Closets by Design, we proudly offer three distinct closet systems to organize both your wardrobe and your life. I checked my breaker, and it wouldnt stay on. (I have pictures of the power block where you can see where he yanked the wires right out of the wall) I called made appointment received a confirmation for day and time requested. I would very much like my full $3, 346 back. DRL. Without ripping the whole thing out and starting over with the correct size pieces, there is no way for me to get the cabinets that I ordered. This is totally unacceptable, etc." So, my shelves are 8 inches shorter, and my cubbies had to be 10 x 10 instead of the 12 x 12 I was to have. It did put power back in the room, but at a costly mistake. But the reality is you are luck to cover your gas and car usage costs. Oh and did I mention they charged my credit card the balance without me signing off on the completion of the job? Upon calling, I was told I signed a contract to 6 months and they do not offer 2 years, only 1 year. The proposed Closets by Design class action lawsuit says that in addition to using misleading information to draw in consumers who were under the impression they were getting a great deal that these actions by the closet company violated California law. Flexible job. I called and spoke to the receptionist, Maggie, to request the owner and/or General Manager's name and she REFUSED to provide the names. You can get quality for a lot less! Click to enjoy the latest deals and coupons of Closets by Design and save up to 40% when making purchase at checkout. No wonder they have alias names. I want all of my cabinets installed on July 19 , like promised. I had the worst experience of my life. They told me he was not available and that he would call me back. mediocre job. After he left, I looked out in my garage he left all the old parts, did not dispose of them. The above mentioned class action lawsuit Newbold vs CbD was voluntarily terminated on around February 5th, 2019. Choose a location near you. Had no idea what they were doing. BIG TIME LIAR! Elizabeth Webster and Alexander Burckle are suing the tour company, Sail Maui, over the incident, which they say occurred in . Then Lynn ordered the wrong mirrored doors for my bedroom closet claiming she was correct. Worse job experience I have had with a new job. Closets by Design, Inc. CBD Franchising, Inc. New to ClassAction.org? I am. Supposed to be 15" wide. Contact. If there is anything I can do to help burn this company to the ground let me now. I am sure the manager himself would have done the same if he was in my position. Anyways some how i got through the situation with so many frustration and un happiness. I later decided to have wall to wall shelves put in my bedroom and my daughter"s. I figured I would give your company another chance. Due to a family illness, I had other pressing matters that outranked this. I was told it would be in the next day. So I told her: "So you're a liar, right?" Annemarie Newbold filed a complaint on . It was quite expensive and poorly designed. Closets By Design Give Essential Worker A Closet Makeover Fcl July 8 Firstcoastnews. Closets By Design Lawsuit Says S Are Fake Top Cl Actions. Depending on the airport, advertised fares may be out of reach. She finished up the drawings and quote over the next few days and we negotiated a few things with a final price. I am on a campaign. Conclusion: They took my money and did nothing. Then I had to start all over again and explain the issues to a new manager (Larry). Lawyers for Trump say they can't . They offered to set another date (for me to take off from my job) to return, but I refused, also refused them the additional $600. Our custom closets are designed with you, the client, in mind, so you can trust that our closets will meet your needs with regard to flexibility and aesthetics. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This was the WORST company to deal with bar none! www.closetbydesign.com, I guess this company will have to charge you arm and leg as a customer to effort their "workers" because 3 of their vans were parked at the Chevron gas station at North 7th ave in City of Industry this morning at 8:011 am and yes not pumping gas just hanging around and totally ignoring all other customers that were witting to get gas and I had to wait 11 minutes for a open bay and it wasn't any of them, they saw me taking their pictures but they didn't care. Franais. Waited a long time for a cheap product with subpar installation and awful customer service. Add me to the Class Action Lawsuit please, Your email address will not be published. I waited 6 weeks for a hamper! When were they planning on informing me of the schedule change or were they hoping I would forget! One of my brackets has since broken and I might have to contact those jerks again for a replacement! Corner wardrobes. It was a huge selling point when we decided to downsize to a new home in 2013, enabling us to begin responding to offers within 24 hours of listing our home. Closet were removed and I call another company. Closets by Design will help you design a closet. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Generally, closets by design are not too expensive. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Claim forms are usually not made available to consumers until after a court approved settlement is reached. Desired outcome: Six months later, still no closet system from Closets By Design in Plymouth, MN and yet, they are offering a 40% off discount for Presidents Day. Need to get this install complete as contracted. 3) The salesperson incorrectly measured the distance between walls, and as a result, there is a gap between the closet board and our wall. Flooring sold to me was suppose to be the best quality for a garage floor here in the desert. So much so that we are having a "mudroom" cabinet installed soon. Closets By Design is the leading manufacturer of Home Organization products. HomeStars Closet & Storage Solutions Closets By Design - Toronto. Schmidt National Law Group, 9191 Towne Centre Dr, #510 San Diego, CA 92122, (800) 631-5656. topclassactions.com. The VP Alex Jivalagian is evil and Maryann Machado, our customer service rep was ONLY out for a COMMISSION. BEWARE before you deal with this people, they look and act professional but are really CHEAP. At Closets by Design, we provide a wide array of high-end accessories, finishes, knobs, and handles to make your walk-in shine. Founded in 2003, Waterstone operates out of offices in Chicago and San Francisco . Need to get this install complete as contracted, Read full review of Closets by Design and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. The molding on the closet was not ordered and after a month of waiting for a date to add the molding, Lynda my designer advised it was never add to the original order. I had to take video footage and send to the manager per the customer service rep, Gabby, was quite rude when I called. The changes were approved on 4-10-21 via email and an installation date was set for 5-17-21. The appointment process, cost, installation and the before/after is all in this video :) The stage thing is my cabinet is empty. All business will get complaints. I gave this company 3 stars because I ultimately went with another company for design and installation, but I would give Dee 5 stars for how quick, patient and hard working she is. SEVERAL phone calls to both customer service and the OWNER ( never returned my call) they are so disorganized. (103) $229 .95. I paid my balance in full in good faith I was not given the service and quality of workmanship that I paid for. The franchisers cram it into a week to avoid paying the designers MINIMUM WAGE for two weeks time. We called the manager and she was very rude and told us that if we didn't read the contract it was our fault to trust them and not read the contract. I had angry customers call me because the installations were not right. We have spoken to Lynda who obviously did not comprehend what I want for day one. Anybody who are planning to hire this rotten company, think twice!. We design storage systems to completely elevate your home. They stuck us with 2 drawer sets. Think long and hard before you take your chances with Closets by Design or you may be in for a big dissappointment! IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Well wouldnt you know it, there price are still the same today!! The designer was a joke but was able to shimmy my hubby for money down to keep the prices! A deposit of $1, 673 was provided. A growing number of lawsuits point out problems with price discounting if the regular prices are fake and only used to encourage customers to buy because they believe they are getting a great deal. This is just the starting range that can spike up to $50,000. How do we get on that lawsuit? It is a big fraud. I paid approximately over $10, 000.00 to this company and have been treated so rudely and unfair it is sick. Why is this company STILL in business? Addison, Illinois, Closets by Design Seattle Does not honor written agreements Mukilteo, Washington, Closets By Design bounced paycheck and no one got paid friday for last 2 weeks, ripoff Deer Park New York, Closets By Design, Mary Conway charged me for shelves and drawers before they even made them and delivered them Hamilton New Jersey, Closet World ripoff dishonest sales and 3 week installation of 2 day job the business that doesn't give a dam City of Industry California, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Yes, he had put up the panel over the live wires in the wall. What a Mess I loan this to the bank and Im thinking to talk to the bank and dispute it . THIS CODE SAVES YOU $$ GET CODE Closets. That was when she accused me of being rude, which BTW has become a common defense strategy used by customer agents when they have no valid excuse for their incompetence and inefficiency. They promise to pay their Designers $2,000- $4,000 a month. We stupidity put a 50% deposit down and didn't review their company first, so we can't get that back, but these people will not be receiving ANYMORE money from us! Date is September 27, 2021. We had asked him to wear gloves but he had simply refused. To date, I have provided $3, 346 in payments. We were so nice to them even saying "we know things happen", but after all the RUDE responses and the lack of customer service we finally filed a complaint with the BBB. You can then Follow the article above, and get notified immediately when we post updates! One of the installers then called a friend, not an electrician and asked what to do since he knew he had done something wrong because of no power in the room. Everyday Collection. I have wasted almost $8000, not to mention 5 days that I had to tak off from work for their installatiom and repairs for shoddy measuring and workmanship. Nobody came in. A link to creating an account may be found here: https://topclassactions.com/signup/. Here's what you can expect to spend to start the business and what ongoing fees the franchisor charges throughout the life of the business. We plan to move in next week. I came in direct contact his blood and was disgusted and concern about risks of infectious diseases. Top Class Actions is a legal news source I didnt receive any assurance regarding the infectious disease concern since I came in direct contact with the blood, a payment for the cleaning services (we had hired a cleaning lady to come and clean the blood stains). The day before of the scheduled installation I called them since I had not received any call from them. overview. This was way back in June. We found his blood all over our closet, carpet, and the ladder that we let him borrow. Closets By Design offers a no-obligation estimate, in your home. This comment was posted by a verified customer. I called 2 mths ago, she told me that it would be in October. This case was filed in U.S. District Courts, California Central District. In the middle of BBB and consumer affairs review. DON'T DO IT! It wasn't even close to the top of my list of things to get back to urgently. I responded: "Do I have to wait for another two months? That is when I found out that he took the wires he pulled off the power unit and just pushed them back into the wall. I attempted to cancel this order by E-Mailing their cancelation form but didn't hear from them. Closet by design has been a nightmare to work with since we set a date for installation. The lawsuit alleges that defendants . On 3-30-21, I met with Designer Tamara Hatefi of Closets by Design from the Whittier, CA office (CLIENT # 168400). I have now paid in full for a half done and very stressful job. I ordered Garage Cabinet and they are horrible. I called the customer services manager (Jennifer) the next day and her response, in her exact words, to these issues, so, what do you want from us? She was very rude and then never followed up. Custom Closets Closet Design. I say go to Lowes or Home Depot, where you get REAL wood for less than 1/3 the price! Im dealing with the same issue. I asked for a price concession, he firmly refused . I even repeated that to the bank rep that extended the credit on the recorded line and they agreed. they ensure that the entire money is paid first before they could start the work on the delivery date and that should tell a lot! Designers make no money. 4) Here is the kicker: the installation person hurt himself because he wasnt wearing gloves. After a month of not receiving any call backs I've now been informed the molding would not be completed unless I paid an additional cost. Today was supposed to be the final piece which is a hamper and they even got that wrong. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. These 2 units were to be done on the same day. It all went downhill from there. Beware of this company. I told him there was an overhead light in the room that the switch was by the door. After the designer came in and took the measurements I placed an order to install a closet and she requested a deposit for half of the total cost so I gave her a check. Start by making . Consumers want to see how a business took care of business. This will surely increase the credibility of your complaint. I had it budgeted to pay off in 10 months so to my surprise after 6 months, I received a whopping bill with interest and all. So now we waitand wait Desired outcome: Exact same complaints as listed above and when I finally got the Mgr Roman, after the office girls (Maria & Joanna) kept hanging up on me or transferring me to a phone no one would answer, I told Roman that the "3" referrals I had for Designer Diana, he told me that was sales problem, he was with the installation side. The problem is that they DO NOT fully train their designers. Closets By Design This company did not deliver what was contracted Midvale UT, Closets By Design Phoenix Failed to provide custom closet and won't return monies owed Phoenix Arizona, Closets By Design 1017 Grand Blvd,Deer Park Ny 11729 Customer service poor still waiting for them to come back, they won't let me know when they can put me on a schedule. Copyright 1997-2023, Ripoff Report. My nightmare is similar to many of those offered here. Cheap product, overpriced, and horrible service! Or give us your closet dimensions and our expert in-house closet designers will design it for you. A set of cabinets was installed over my washer and dryer. Dont spend much time at the office but will be called in to drive there for things that a simple 5 min phone could solve. I paid a heavy price for a expected to be mailed out. ), In May 2019, a class-action lawsuit was filed against Closets by Design for allegedly deceptively advertising discounts on home organizer systems. Thank goodness my breaker box did its job, or my house could have gone up in flames from their stupidity. Whittier California, Closets By Design, Franklin, TN Bad Products, Beware/Bad Business Practices Franklin Tennessee, Closet World, Closets By Design, Home Closets Unfinished work, poor workmanship, unauthorized charges Whittier California, Closets by Design Lifetime Guarantee of closet is a guarantee it will take a lifetime for them to call you back. After dealing with several individuals in customer with no results I had to reach the manager of the Hamilton location. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. This design includes 3/4-inch straight-edge panels, adjustable shelves, and half-overlay flat face doors. I feel sorry for the poor woman who answers the phone. (Newbold et al v. Closets By Design, Inc. and CBD Franchising, Inc., Case No. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. This review was chosen algorithmically as the most valued customer feedback. Then they call me back about 2 weeks ago Corporate Advocacy Program: How to repair your business reputation. Best of all, it's available at a price that's equally as pleasant as its appearance. Already had one accident where I caught my foot on the loose and curled up piece and fell to the cement injuring my hand and shoulder. Free Installation Click here to learn more. I hired Closets by Design to overhaul my garage. Definitely dodged a bullet. Call Closet by Design 1-800-500-9210 Let's Get Started. On Wednesday, November 9, 2016, Ms. Maria Blank responded to my residence for a consultation reference several installs. Anyone who can get a lawyer please do and let us start a class action suit against this company. I am not going to recommend not doing business with this company because it's always a matter of luck, I had my bookshelves installed by them years ago and everything went smoothly, but my advice is when you want to start a project, stay away from Jen, she is the so-called designer who took the wrong measurements and has no clue what she's doing, and when you have a problem, avoid talking to the other Jen, who, I repeat, is a real piece of work.