axs ticket refund insurance

Listings are not considered retracted until they have been processed and a system confirmation has been issued. AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. Find a will ticket on Gumtree, the #1 site for . There may be additional terms applicable to the sale and use of tickets listed on the Service, which will be disclosed to you during the purchase process. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . Seller fees on the Service may vary. Then be careful what insurance you pay for. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. And if one of your party tests positive for coronavirus, meaning you no longer want to attend, only TicketPlan, Vista Insurance (used by Skiddle) and XCover (used by AXS) would allow you to claim for a refund. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. AXS is not able to specify the exact date of delivery for each event, so please allow as much time as possible for your tickets to arrive. ugh I am raaaaaging. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. If you believe you've been a victim of fraud, please contact us here submit a ticket or use the live chat icon on this page to begin a session with us. SAFETY AND SECURITY. IT IS NOT AN INSURANCE POLICY. If you elect not to consent to a search, you may be denied entry to the event without refund or other compensation. Congratulations! WARNING: COVID-19 is an extremely contagious disease that can lead to severe illness and death. All information provided through the Service will be managed and processed in accordance with the Privacy Policy. Upon your payment in full, you shall be entitled to the tickets you have purchased. In order to collect your tickets at the box office, you will be asked for order confirmation, proof of identity and the Payment Method used for the transaction. XCover used by AXS had the most comprehensive cover across the categories - refunding customers in all the scenarios we looked at. Ticket Insurance. Click on the relevent section for more information. All ticket prices for events that occur in Canada are stated in Canadian Dollars. In certain circumstances, we have the right to cancel a transaction without notice and return the tickets to our Client or to the person who held the tickets prior to the completion of the transaction. Venue/Event Specific Terms and Conditions. Please note that both original issuance tickets and tickets that have been previously issued and are later posted on the Service as a resale ticket may be available for sale on the Service, and different terms may apply to each as detailed below. Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. Travel insurance: which policies have the best covid cover? They will pursue AXS who in turn, will keep your money. Aside from TicketPlan and XCover, all other insurance and guarantee providers we looked at do not cover you if you're told to self-isolate by the NHS Test and Trace app. She also helped out with another refund I needed and was so quick. Footer.languageSelector.ja-jp.region Prices, cover types & guarantees at the moment of publication are correct but may vary depending on your country. SEARCH/NO EXPECTATION OF PRIVACY. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Have now given up. T&Cs may apply.'. (United States) Request ID: 7a29b98f6d472a62. A scan or clear photograph sent by email is acceptable. 4 days ago. You, as seller, consent to AXS receiving and retaining payment in respect of such fees and charges from the buyer, and you acknowledge that you will not be entitled to such fees and charges. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. Refund Application Thank you for visiting Ticketplan - our role is to administer the refund applications for certain, specified circumstances on behalf of our ticketing partners in line with the protection terms and conditions, which you agreed to at the point of purchase. Note: You will need to input the email address you used when making your booking 48h after purchasing the ticket to make a claim - AXS Help Centre How can I make a claim for my Ticket Insurance? Request ID: 7a29b9b3cc1be708. If the amount that you pay for a ticket is obviously incorrect, regardless of whether it is an error in a price posted on the Service or otherwise communicated to you, or if you are able to order tickets before their scheduled on-sale date, then we reserve the right, at our sole discretion, to cancel your order and refund to you the amount that you paid. Problem is I cant attend the event anymore :( so I cant get a refund. Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. Please check the policy documentation that was sent to you for any applicable cover limits, How many people are due to attend the Event, Names of ALL persons that attended/will attend the booked event, How many people are unable to/did not attend the booked event, Names of the people who are unable to/did not attend the booked event. We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. Supporting documents are preferred in English. Latecomers may be seated at the discretion of Client or venue. Please contact the venue directly for a refund. Refunds for rescheduled events are up to the artist, team, venue, or promoter. Performed analyses related to call center and ticket insurance costs. IP: 161.35.97.149 A per-order delivery fee may also be assessed, depending on the delivery method. We reserve the right, without prior notification, to change any content on our Service; to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to terminate, suspend any or limit any users ability to make purchases through the Service. Thanks for signing up for the event guide! AXS is not responsible for failure of delivery or any losses incurred as a result of a purchasers failure to provide an accurate address. And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . in the event description page, in pop-up boxes, or in an email). Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. Just give the combo lock and your mobile ticket to one of us and we'll scan you out and hand you a $10 bill. We do not guarantee the suitability of any event for any particular age group, and events may contain language or content not suitable for children. OH MY FUCKING GOD! Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If we cancel a transaction because the buyer fails to remit payment for any reason, we are only obligated to return the tickets associated with such canceled transaction to the seller. If you are purchasing a resale ticket (i.e. PROMOTION RESTRICTIONS. This tracks your activity using third party cookies. You may also be linked to a third-party site, which is not affiliated with our Service. No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation. Please visit our help page or contact customer support for assistance. Invoiced venues for money due to AXS and oversaw procedure of issuing customer refunds. However, it is not clear if this would cover government advice. We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. So please be as cautious as possible when going through AXS. Holder must possess a ticket to enter the property or venue listed on the ticket. Ticket purchases must be paid in full at the time of purchase, unless a payment plan is offered and entered into at the time of purchase (for example, if a payment plan is offered for season tickets). Please note we may require original tickets to be submitted, Sort Code or BIC/SWIFT code for accounts outside of the UK, You need Javascript enabled in order to submit this form, Booking Errors We recommend you contact the ticket seller directly to discuss the issue, Entry requirements or organisation of a venue/event. . AXS is not responsible for the acts or omissions of any venue or Client. The truth is that paying for insurance to guard against this is a waste of money. Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). For all tickets purchased from 3 rd February 2020 Please visit XCover for full details about making a claim or an enquiry. Privacy Policy Some events have delivery delays or ticket printing suppression (at the request of the venue or promoter, tickets are not immediately available for delivery or collection), but you will always receive your tickets in time for your event. Also, if you find out you cannot attend, there are ways to resell your tickets online up to 3 business days prior to the event taking place, either through LiveNation or VividSeats. All photography, filming and other recordings of the event are PROHIBITED. Therefore, we ask for: A completed medical confirmation form. If we suspect, in our sole discretion, fraudulent or other illegal activity (whether from the buyer or seller of any transaction). For people finding this on google right now: eventticketprotection.com/allianzticket/home?action=manage, Insurance was $8 per ticket. Unfortunately, we will not be able to issue a refund on your ticket insurance. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. Has anyone experienced anything similar? The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . Certain events may have restricted delivery options, as well as delayed delivery windows (for example, tickets for online events will typically be delivered to your AXS account immediately following purchase), and tickets for certain live events may not be delivered until a date closer to the event). UNLESS OTHERWISE EXPRESSLY STATED HEREIN OR IN ACCORDANCE WITH ANY TERMS AND CONDITIONS ISSUED BY A CLIENT, ALL PURCHASES ARE NON-REFUNDABLE AND CANNOT BE CANCELED. If you sell or transfer tickets, you are responsible for ensuring that your transactions do not violate any applicable law, or any rules or restrictions placed on the ticket and disclosed to you at the time of purchase. Refund policies may vary depending on promoter, venue, state or local laws. Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. You must supply the required Payment Method and/or other personal information in order to complete your purchase. Were very sorry for your loss and understand that this is a difficult time, however, we do require a copy of the death certificate to assess a claim. The event is copyrighted, and Holder agrees not to transmit, distribute or sell (or aid in such activity), in any media now or hereafter existing, any description, account, picture, video, audio or other form of exploitation or reproduction of the event without Releasees written consent. Honestly this post makes me feel better though, thank you lol. COVID 19, TicketPlan Ltd Evolution House, New Garrison Road, Shoeburyness, Essex, SS3 9BF. If they pay you now, there's no insurance for them if the new owners are refused entry. Holder acknowledges they have no privacy expectation in connection with attendance at the Event. The venue shall have the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct Client or the venue deems disorderly or improper, who uses inappropriate, vulgar or abusive language, who fails to provide proper identification, or who fails to comply with any other rules adopted by the Client or venue. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. We may also impose fees and charges payable by the buyer, which will be disclosed to the buyer during the purchase process. This policy will apply regardless of how the error occurred. If the vehicle was recovered without use of a paid/insurance related recovery company, then we will require garage reports to confirm the date of breakdown and the cause. We make no representations or warranties about the quality of your watching experience or your display. Terms and conditions of sites linked to by or from the Service may vary by site. Ad . Tickets purchased for an event during multiple online sessions on the Service may be totaled to ensure that any limitations imposed by the Client is not exceeded. To access our helpline services, current customers must provide specific personally identifiable information that matches the current information in the account. Please note: The account holder is liable for bank charges levied by the receiving bank. Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation.