https://www.fhwa.dot.gov/policyinformation/tollpage/t1part3.cfm, https://www.txtag.org/en/about/faq_bills.shtml, https://www.thetollroads.com/ontheroads/commonquestions/toll-violations.php, http://www.wsdot.wa.gov/GoodToGo/faq_NOCPViolations.htm, http://www.peachpass.com/toll-violations/. For most cardholders, the easiest way to dispute a charge is to contact their issuing bank through their preferred customer service channel. On that note, here are a few invalid reasons to dispute a charge: You don't recognize the merchant's billing descriptor. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/42\/Dispute-a-Toll-Road-Violation-Step-1.jpg\/v4-460px-Dispute-a-Toll-Road-Violation-Step-1.jpg","bigUrl":"\/images\/thumb\/4\/42\/Dispute-a-Toll-Road-Violation-Step-1.jpg\/aid6724080-v4-728px-Dispute-a-Toll-Road-Violation-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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\n<\/p><\/div>"}. Your notice should include an address or other methods to register your dispute with the proper authority. Cancel the bill that I received. https://www.ntta.org/Search/Results.aspx?sq=1&k=Pay%20Zipcash%20Bill&r=, How do I pay my ZipCash bill online ZipCash Invoice 972-818-6882 or 817-731-6882 972-818-6882 817-731-6882 All ZipCash tolls and fees listed above in 2nd . Two days later I received an email say the matter was resolved. [1.5.1.0] NTTA Collections Service Center Contact Us For questions regarding your collections notice, call us at 866-277-3092 To discuss your NTTA payment plans or concerns with your payment plan agreement, please contact NTTA directly at 972-818-6882 or 817-731-6882 Or contact us via email * Mandatory Information After living here from almost three years, I've started to figured out that the NTTA (North Texas Toll Authority) is pretty unethical in their billing practices. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! Mail the dispute form with your letter to: TransUnion LLC. 3. Im willing to set up a payment plan for the amount reported to the county on the scofflaw block so I can renew my cars registration, but not a single cent more. I have contacted NTTA monthly since May 2022 about the issue, and each time they acknowledge the mistake and credit the account that was created for me. There is an option to upload documents. endstream endobj 49 0 obj <>/Metadata 2 0 R/Pages 46 0 R/StructTreeRoot 6 0 R/Type/Catalog>> endobj 50 0 obj <>/MediaBox[0 0 612 792]/Parent 46 0 R/Resources<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 51 0 obj <>stream Im willing to set up a payment plan for the amount reported to the county on the scofflaw block so I can renew my cars registration, but not a single cent more. How did they get food poisoning in bridesmaids? 70 0 obj <>/Filter/FlateDecode/ID[]/Index[48 61]/Info 47 0 R/Length 109/Prev 464947/Root 49 0 R/Size 109/Type/XRef/W[1 3 1]>>stream ZipCash is NTTAs electronic toll collection process for non-TollTag customers. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. New comments cannot be posted and votes cannot be cast. An entity with this type of power must be kept in check and it takes a lawyer experienced and knowledgeable with the Texas Transportation laws that apply to these types of cases. Saturday: 9 a.m. - 5:30 p.m. Once on the site, in the lower right hand corner you will find an option that states: "View Receipt and Online Payment Options." After you have clicked the "Learn More" button, you will be taken to the "Locate Your Statement" page. Please make a note to this file that We were the victims of a crime called Title Jumping. and our I come back from vacation and i have collection bills! Project Communications -@email 1 villain in the life of The Watchdog was the North Texas Tollway Authority. Edit Toll dispute. If you continue to use this site we will assume that you are happy with it. A fair and reasonable fee. This company called me and claims I drove through a Toll over 30 months ago and is charging me $49 for a $2 toll they say I skipped. Fourth request Desired outcome: Wrongful charge and terrible customer help desk, North Texas Tollway Authority [NTTA] contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. The valid reasons for disputing mail are listed on the page and must be selected. It's starting to feel less like a misunderstanding on my part and more like a scam. If youve received a toll road violation notice for someone else, for a car you sold, or for a toll you already paid, you can dispute it by phone or mail. I received a bill from the NTTA in the amount of $13.93 for tolls on the NTTA and the TEXpress Lanes on July 19, 2022. No eat for me. Drivers can avoid higher ZipCash toll rates and potential late fees by getting a TollTag. I keep getting bills for some toll charge from ntta with my name and a vehicle that doesn't even look like mine .My vehicle was never within 500 miles of Texas .This has gotta be a scam but I when I call in they say I have to . And despite months of protests, she. Christmas - December 23-26. We may send additional relevant information and comments while we research your concern. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Allinahealth.Org Bill Pay & Customer Service, Waste Connections Vancouver, Wa Bill Pay & Customer Service, How to Pay Nashville Electric Service Bill, How To Pay Peopleready Bill & Understanding Your Staffing Companys Bill Rate, Sleepys Credit Card Payment & Customer Service, How to Pay Bowling GreenState University Bill, How To Pay Your Dominion Energy Bill Money Services. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We use cookies to make wikiHow great. Go to https://www.htallc.com/tollpass to access the Highway Toll Authority website and choose National as your rental agency. The gentleman drove to Oklahoma and picked up the vehicle on a trailer. New comments cannot be posted and votes cannot be cast. I have an existing NTTA toll tag account. Download the appropriate form. This article has been viewed 121,648 times. For more tips from our Legal co-author, including how to download the forms to request a hearing, read on! I have toll tag and have for many years In August 2022, I received a zip cash bill for $2.61. After speaking with a few personnel, I was told that the charges were my responsibility. Procurement Services -@email For some card companies, filing a dispute can be as simple as making a phone call to customer service or even logging onto your online account, clicking on the charge in question, then clicking a button that says "Dispute This Charge" - or something similar. NTTAs efforts are overseen by a nine-member Board of Directors. Desired outcome: Youll need to provide a specific reason why you shouldnt have to pay the toll violation notice. Remove the late charges, deduct the $2.94 from my ZIPCASH account. With about $9 billion in debt secured by future tolls, NTTA confronts a . When will the government step and help. Sign up for our News Headlines newsletter. Every time that vehicle passes through a toll, the owner's account is debited. Get the Toll dispute completed. If the toll company reject your dispute, you can request a hearing with an administrative board. You forgot about a recurring payment. That is a 25 mile stretch. It's too late when I'm already in the toll lane and traffic is backed up preventing me from merging over. I recently got off the phone with them and was told it was resolved but I HIGHLY doubt it. Fact #6 - I would think that D&M Leasing would know the correct address of the person who leased this RAM truck. This will put people out of business. The next step is to let your credit card issuer (or bank, if the charge was on a debit card) know that you'd like to dispute a charge. How can I avoid tolls like this in the future? Once on the site, in the lower right hand corner, you will find an option that states 'View Receipt and Online Payment Options.' So you do not want to ignore the citation for failure to pay tollway. Start your day off right, with a Dayspring Coffee Central Texas Regional Mobility Authority (Mobility Authority) If you do not have an electronic tag and you drive on roads operated by the transportation agencies above, you might receive two separate bills, depending on which roads you use. If you continue, you agree with our policy statement. NTTA Payment Locations. 01. Ripoff Report Needs Your Help! 214-224-2488| ntta.ethicspoint.com | nttamobile.ethicspoint.com. When I asked them why their website had "bill of sale" as a valid option for a dispute, I was told that only applied to dealer sales and not individuals.


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